Enquiry

Frequently Asked Questions

Frequently Asked Questions: Student Support FAQs

Learners can follow the below escalation matrix to resolve any of their queries and concerns:

Call our Student Success Managers at 8527704800 l Mon-Sat (10 AM - 5 PM) (Calls shall be recorded for quality purpose)

Service Request module- To raise an online request (Query shall we monitored for timely resolution). We ensure bilateral communication and the concerned authorities will revert to the student within 48 hours.

Mail: Write to us at lms.support@dpuidl.com

Yes. Course Mentor shall be providing academic support to learners and also manage virtual teacher learner interaction groups.

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